Music123’s 5 Point Value Proposition:
- Price - We offer the guaranteed lowest prices-even up to 45-days after the sale. We leverage the economics of the Internet to offer you enormous savings over anything we have seen.
- Expert Advice - Our sales team is comprised of professional musicians available by phone and email to help you purchase what is right for you. If you want to know how the newest keyboards compare to each other or what's the hottest thing in home recording, we can tell you. Beyond sales advice, Music123 also provides access to extensive product information from manufacturers and, when relevant, user reviews.
- Service - We pride ourselves on the unparalleled level of service we provide our customers. Customers are contacted promptly to inform them that their order has been processed, with personalized attention right through delivery.
- Selection - We are currently expanding to include more than 125,000 products. Through a combination of our large warehouse and relationships with wholesalers and manufacturers, we are able to provide a superior selection. Unlike many online companies, we actually stock instruments, so when you place an order there is a high likelihood we have it in stock and you won't have to wait.
- Convenience- Customers are able to purchase via secure Internet connections along with having the ability to order and/or contact our Customer Service department Monday through Friday 8:00am to 9:00pm, Saturday 9:00am to 5:00pm, and Sunday 12-6pm Est.
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45/45/100 Guarantee from MUSIC123
1. 45 Day 100% Satisfaction Guarantee
We want you to be completely satisfied with your purchase. If you are not completely satisfied, you may return most items within 45 days of shipment date for a refund, exchange or store credit. Click here to view our complete return policy.
2. 45 Day Low Price Guarantee
We guarantee the lowest price - not only when you buy, but for 45 days after your purchase as well. If you find the identical item, in stock and selling for less at any authorized U.S. dealer (auction web sites excluded), we will beat that price up to 45 days after shipment of your purchase. This guarantee does not apply to discontinued, special order, blemished, damaged, closeout, open box, refurbished items or auction items.
3. 100% Secure Shopping, Verisign Approved
Music123 uses the highest level of security for your online transactions. All sensitive information (credit cards, phone numbers, addresses, etc.) is encrypted, ensuring that your credit card and billing information is completely secure. Music123 is a Verisign secure site. |